In a previous post I reviewed Espresso Lounge (Peshawar). I revisited the place few days back for some good food and off course good time. But I was dismayed. This post is not meant to hurt anyone’s business in anyway. I would implore the Espresso guys to think positive after reading this post.
Here’s what went wrong.
A serving of salad did not have Iceberg lettuce, instead the raw one was used.
The kids ordered Pepsi and some shake, which was not served yet included in the bill. On insistence the bill wasn’t changed.
The lamb chops were not well done.
Had to ask for still water thrice to get it on my table.
They still haven’t got the Card payment account, so you pay in cash.
I think the quality of service has gone down, considerably, so has the quality of food. I was told by one of my friends that it is a norm here for new restaurants to hire good chefs and staff on a new launch, and fire them after a month or so. I sternly refused to believe this.
I will visit the place one more time and if they still haven’t improved, it will be curtains for them, as far as I am concerned. Please restore the lost standards, it pains me to see my hard earned money going down the drain. Best wishes.